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Mobile Banking Apps

 

Frequently Used Text Commands

HELP Returns a list of commands
BAL Returns all account balances
BAL
< mobile short name you established >
Returns a single account balance
HIST Returns account history for multiple accounts
STOP Disables mobile text banking

Mobile Banking Features

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Let your fingerprint be your password.  Simplify your CB-Mobile login with Touch ID.

Mobile Banking Convenience 

Enjoy the convenience of account access right from your mobile device.  View account balances, transfer funds, deposit checks and much more, depending on the mobile banking option you use. Choose from our CB Mobile Apps, Web Mobile or Text Banking to manage your money.

Favorite Features on the CB-Mobile Banking App

Our customer's financial security is our top priority.  Check out these features available on the CB-Mobile App:

Touch ID - CB-Mobile App users with Touch ID compatible devices now have Touch ID to log into their accounts.  No more inputting a user ID or password.  Touch ID adds an extra layer of security and saves time.  Touch ID login is available with Touch ID enabled iOS devices:  iPhone 5S >, iPad Air2 > and iPad Mini 3 >.

ATM/Debit Card Features:

  • Suspend Card - Turn your ATM/Debit card "on" or "off" temporarily with the push of a button.  Your card status is immediately changed.  It's an added safety feature between purchases or if your card is misplaced.  When you are ready to use it again, immediately reactivate your card by simply pushing the "Activate" link in the app.  
  • Reorder Card
  • Report Lost or Stolen Card

 

Compare Mobile Banking App Features

 

Mobile App

Web Mobile

Text Banking

View Account Balances
View Transactions
Find Locations  
Transfer Funds    
Pay Bills  
Person to Person Payments  
Deposit Checks
with qualified enrollment
 
 
 
ATM/Debit Card Management
Activate or suspend cards
   
View Account Alerts  
View Statements  
Touch ID
with Touch ID enabled iOS devices
   
Bank to Bank Transfers
with qualified enrollment

 
 

 

NetTeller online banking users may self-enroll in mobile banking by selecting Options/Mobile Settings from the NetTeller Main Menu.  Use our Mobile Web Guide and Mobile Text User Guide for step-by-step instructions.  Have more questions?  Refer to the Mobile Banking FAQ.

Log in to your Online Banking to Enroll Today.

 

Learn More

For phones with a mobile browser, web mobile offers the features to check balances, view transactions, make transfers, pay bills and more.

Text Mobile allows you to check balances and view recent transactions through secure SMS.

For the best experience using NetTeller, the most recent versions of the following browsers are recommended:  Chrome, Firefox, Internet Explorer or Safari.  Using older browser versions may result in limited functionality or incompatibility.

 

Mobile Banking Apps

Our free mobile banking app, CB-Mobile Banking, is available for iPhone, iPad or for Android.1  Search Civista in the App Store or Google PlayTM Store or use the QR Codes in the left column to download our mobile banking app.

Learn More

Compatibility for Apple devices:  Requires iOS 7.0 or later.  Compatible with iPhone, iPad, and iPod touch.  This app is optimized for iPhone 5.

Compatibility for Android devices:  Requires 2.2 and up.

 

Mobile Deposit

Mobile Deposit is free and available through our mobile banking app for iPhone and Android.  With Mobile Deposit you can deposit checks directly to your personal checking or savings account right from your smart phone 24/7.  You'll save time and trips to the bank or ATM to make a deposit.

Here's how it works:

1.  Select "Deposit" from the app menu.

2.  Take a photo of the front and back of your endorsed check.

3.  Enter the check amount and choose the account to which you are depositing.

4.  Click Deposit.  You'll receive an email confirming the status of your submitted deposit.

To Get Started:

Mobile Deposit is offered for established account relationships.2  To request enrollment, click the Enroll Today link below and complete the Mobile Deposit request form.  You will receive an email with your enrollment status by the end of the next business day.

Enroll Today I Mobile Deposit User Guide I Mobile Deposit FAQs

Learn More
  • Mobile Deposits received by the Bank by 4:00 p.m. EST will be available the next business day.  All checks are subject to verification.
  • Checks must be properly endorsed by the payee.
  • Make deposits totaling up to $1,000 daily or $3,000 monthly.  This total includes all mobile deposits made into any of your designated accounts.
 

 

Pay a Person (P2P) Payments

Sending money to family, friends, co-workers or anyone in the U.S. is easier than ever.  All you need is your recipient’s email address and you’re ready to go.  And best of all, it’s free.

See how it works

To get started:

  1. Log in to your My NetTeller Online Banking home page.

  2. Click on the Bill Pay Plus tab from your online banking main menu.

  3. If you are not a current Bill Pay Plus user, accept the terms and conditions when you first log to access your dashboard, then select "Pay a Person" to get started. 

  4. If you are already a Bill Pay Plus user, simply select  “Pay a Person”  from your Bill Page Plus dashboard to add payees.

  5. See FAQs

Learn More
  • Your recipients get an email with instructions for receiving your money directly into their bank account.

  • Your payee provides account information through a secure portal and information is not shared with the sender.

  • Money is deducted from sender's account and deposited directly into recipient's account within three business days via ACH.

  • No more writing and mailing checks to friends and family.  Use Pay a Person for paying your dog sitter, sending gifts of money, paying back a co-worker for lunch or a school fundraiser.

 

1Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.  App Store is a service mark of Apple Inc.
Android is a trademark of Google, Inc.

Standard wireless carrier charges may apply.

Specific features may require separate enrollment.

2Mobile Deposit enrollment is offered at the bank's discretion for established account relationships with deposit activity totaling $1,500 or more over the past 90 days into a qualified account.  Other qualifications may apply.

View our Mobile Deposit Agreement.