About Us

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Our Story

In 1884, the first roller coaster ride opened at Coney Island. It was the year of the first long distance phone line (from Boston to New York) and a new community bank - Citizens Bank, now known as Civista Bank - opened its doors in Sandusky, Ohio.

One hundred and thirty years later, the bank continues to serve the financial service needs of families and businesses throughout Northern and Central Ohio and is among the premiere community banks in the state. As a $1.4 billion organization, our financial resources and commitment to be the community's trusted financial advisor enables us to serve the personal and business banking, mortgage and wealth management needs of our community members.  We proudly support a variety of economic, educational, cultural, and health and human service initiatives within the communities we serve.  Through both monetary support and promoting employee volunteerism, we are dedicated to making a difference.

Throughout the past 15 years, growth opportunities included the acquisition of The Castalia Banking Company in 1990, Farmers Bank of New Washington in 1998, Citizens National Bank of Norwalk in 2002, First National Bank of Shelby in 2004, and the Miami Valley Bank and Champaign Bank in 2007, and The Citizens National Bank of Southwestern Ohio in 2015.

Today, the bank operates 28 locations across 11 counties, including a loan production office in Mayfield Heights.

Company Information

Civista Bank is the banking subsidiary of Civista Bancshares, Inc., a financial holding company with assets of approximately $1.4 billion headquartered in Sandusky, Ohio.  As a full-service financial institution, Civista serves the needs of consumer, business, mortgage and wealth management customers.  Branches are located throughout Champaign, Crawford, Erie, Franklin, Huron, Logan, Madison, Montgomery Ottawa, Richland and Summit counties and a loan production office is in Cuyahoga County.

Mission Statement

To be the community's trusted financial advisor by developing generations of life-long relationships built on trust, expertise and exceptional service for all the financial needs of our customers.


Directors of Civista Bank

John O. Bacon
President & C.E.O.,
Mack Iron Works Company
Dennis G. Shaffer
Civista Bank
Barry W. Boerger
Self-Employed Farmer
Harry Singer
President & C.E.O.,
Sandusco, Inc. and ICM Distrubuting Co.
Thomas A. Depler
Poland, Depler & Shepherd Co., LPA
Daniel J. White
International Business Consultant
Blythe A. Friedley
Friedley & Co. Insurance Agency, Inc.
Gerald B. Wurm
Wurms Woodworking Co.
Allen R. Maurice
Wagner, Maurice, & Davidson Co., LPA
George L. Mylander - Director Emeritus
Retired Educator and City Official,
Chair Emeritus, Firelands Regional Medical Center
James O. Miller
Chairman & C.E.O.
Civista Bank
Chairman, President & C.E.O.
Civista Bancshares, Inc.
Dennis E. Murray Jr.
Murray and Murray Company, LPA
Allen R. Nickles
Payne, Nickles & Co.

Officers of Civista Bank

Chairman of the Board and C.E.O.

James O. Miller


Dennis G. Shaffer

Executive Vice President

Richard J. Dutton, Chief Operations Officer
James McGookey, General Counsel, Corporate Secretary

Senior Vice President

John A. Betts, Risk Management Officer and Audit Liaison 
Robert L. Cox, Retail Banking 
Douglas A. Greulich, Investment Officer & Cashier
Dennis J. Guerra, Commercial Lending
Lee A. Jordan, Business Development
Debora A. Kline, Strategic Initiatives
James J. Krancevic, Human Resources 
John D. Lane, Special Assets
Brenda R. Leal, Deposit Operations
Kristine G. Meinert, Branch Operations
Todd A. Michel, Controller
Michael J. Milchen, Senior Underwriting Officer
James L. Nabors II, Consumer/Mortgage Lending
James V. Saccardi, Trust Investment Manager
Kay E. Sandusky, Commercial Lender
Paul J. Stark, Chief Credit Officer
George E. Steinemann, Trust & Brokerage
Jarvis B. Woodson, Mortgage Lending


Vice President

Richard A. Bast, Systems
J. Michael Brainard, Commercial Lender
Todd D. Brown, Trust Officer
James P. Castrigano, Commercial Lender
Terry L. Chapman, Commercial Lender
Kathleen S. Dailey, Investment Services Manager
John A. DeSanto, Commercial Lender
Vicky L. Doski, Loan Systems Business Analyst
Richard C. Finneran, Jr., Commercial Lender
Amy L. Grant, Senior Administrative Assistant
Robin J. Grathwol, Commercial Lender
Jodi L. Greulich, Marketing Manager
Jackie A. Griggs, Trust Officer
Jason J. Harrell, Commercial Lender
Kyle T. Heichel, Commercial Lender
William J. Heitman, Commercial Lender
J. David Hoskins, Trust Officer
Thomas W. Hough, Commercial Lender
Jeffery C. Huber, Commercial Lender
Michael A. Jefferson, Commercial Lender
James M. Jesko, Loan Operations Manager
Robert L. Katitus, Commercial Lender
Judy A. Kizer, Retail Service Manager

Jason Kuhnle, Trust Officer
Thomas J. Lloyd, Legal Counsel
Scott E. MacDonald, Commercial Lender
Melissa L. McDougal,Commercial Lender
Jeffrey S. Schurdell, Special Assets Assistant Manager
Kimberly W. Springer, Business Solutions
Aaron R. Stephens, Commercial Lender
Jessica A. Steuk, Private Banking Manager
Robert O. Ward, Commercial Lender
Kenneth E. Wiseman, Commercial Lender


Assistant Vice President

Pamela A. Cummins, Credit Work-Out Officer
Justin M. Keys, Private Banker

Gregory P. Knight, Commercial Lender
Paul M. Koch, Commercial Lender
Veronica G. Mock, Human Resources Consultant
Deborah E. Morrow, Consumer/Mortgage Lender
Stephen R. Powell, Credit Administration Manager
Rebecca L. Ronto, Deposit Operations Manager

Regulatory Officers of Civista Bank

John A. Betts - Senior Bank Secrecy Officer
Kelly A. Calmes
- Compliance Officer
Jennifer Conn – Compliance Officer & CRA Officer
James J. Krancevic – Affirmative Action Officer


Allana I.W. McCreight - Bank Security Officer
Karen W. McKinley – Bank Secrecy Officer/Anti-Money Laundering Control Officer/ OFAC Officer/Customer Identification Program Officer
Veronica G. Mock – Privacy Officer (HIPAA)